Selling Advice
How Does Nationwide Caravan Collection Work?
5 min read
What happens on the day when a caravan is collected from your home, storage or a site.
You do not tow it anywhere
The whole point of collection is that the caravan stays where it is until we come for it. We collect from driveways, farm and compound storage, caravan clubs, seasonal pitches and holiday parks across England, Scotland and Wales. You do not need a tow car, insurance for the journey or a day off to drive somewhere. If you can tell us the postcode and roughly what the access is like, we can tell you how collection will work.
Before the day: agreeing the details
First we agree the figure based on the details and photos you provide. Then we book a date and a window, confirm who will be present, and check the practical things — gate widths, locked compounds, site office opening hours, whether a site manager needs notice, and whether the caravan can be moved by hand or needs a mover. If the caravan is in storage and you cannot attend, that is usually fine as long as the site has written authority from you to release it.
What to have ready
Proof of ownership — the CRiS document for a caravan or the original purchase invoice — plus any service history, damp reports and warranty paperwork, all the keys including hitch and wheel locks, the handbooks, and the details of any outstanding finance. Remove your personal belongings and empty the toilet cassette and water tanks. Photo ID and a bank statement or utility bill in your name make the payment side straightforward.
On the day
Our driver checks the caravan against the details you gave us — this is a confirmation, not a fresh negotiation, and it is why accurate information up front matters. Paperwork is completed and signed, you keep copies of everything, and payment is arranged directly with you at handover by secure bank transfer. Nothing is paid online beforehand and no deposit is needed to hold anything. The caravan is then hitched, lights checked and towed away.
Afterwards
Keep your signed copies and the payment confirmation. Notify CRiS of the change of keeper, cancel your caravan insurance and any storage or seasonal pitch agreement, and remove the caravan from any breakdown cover. If there was outstanding finance, the settlement is dealt with as part of the transaction and you will have documentation showing it. That is the whole process — usually under an hour on the day itself.
Want a figure for your own caravan?
A free valuation visit costs nothing and commits you to nothing. We come to the vehicle wherever it is kept, anywhere in the UK, and explain how the figure is reached.
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